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Use existing merchant agreement

Please ensure that the merchant agreement you wish to use with ePay is valid for online payments. An agreement for a physical credit card terminal cannot be used for your website. You need a special agreement for e-commerce - please see Step 5 in the guide.

Make sure you have the right agreement

 Your merchant agreement must be set up with one of the acquirers supported by ePay. Click here to see a list of supported acquirers.

Contact your acquirer to verify that your agreement is valid for e-commerce. You can find contact information on our acquirers on our contact page.

Need help finding out if you have the right agreement? Don't hesitate to contact us.

Send us the agreement

When you create your ePay account, you can state that you already have a merchant agreement. If you forgot to state this when you created your account, please send the agreement to info@epay.dk - see Step 6 in the guide.

Switch from another payment gateway

You can use your existing merchant agreement when you switch to ePay. Don't worry about having two payment gateways in the transitional period - it's like having two credit card terminals in a physical store.

Please state that you are switching from another payment gateway and which one when you create your ePay account.

Any questions about switching to ePay? Please contact us, and we'll be glad to help.


How do I go on?
Follow the steps in our Getting Started Guide to use ePay as your payment solution.
START HERE
Go to step 1: Choose a payment solution » Return to overview
Please contact us if you have any questions
Questions?

Call (+45) 98 13 90 40
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Go to the guide
Getting Started Guide

This step-by-step guide shows you how to get started with a payment solution from ePay.
Go to guide

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